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Privacy Policy

Please read our privacy policy before accessing our website.

At Mals (“we,” “our,” “us”), your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit mals.sg, interact with us, or purchase our products. By using our website, you agree to the practices described here.

1. Information We Collect

We may collect the following types of information when you use our website or services:

  • We may collect the following types of information when you use our website or services:

  • Personal Information: such as your name, email address, phone number, billing and shipping addresses, and payment details.

  • Account Information: if you create an account, including login credentials.

  • Transaction Information: details of purchases, orders, returns, or exchanges.

  • Technical Information: such as IP address, browser type, device information, operating system, and browsing activity on our site (via cookies and analytics tools).

  • Marketing Preferences: your choices regarding receiving promotional communications from us.

  • Personal Information: such as your name, email address, phone number, billing and shipping addresses, and payment details.

  • Account Information: if you create an account, including login credentials.

  • Transaction Information: details of purchases, orders, returns, or exchanges.

  • Technical Information: such as IP address, browser type, device information, operating system, and browsing activity on our site (via cookies and analytics tools).

  • Marketing Preferences: your choices regarding receiving promotional communications from us.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Provide customer service and respond to enquiries.

  • Personalize your shopping experience.

  • Send updates, promotions, and offers (only with your consent).

  • Improve our website, products, and services.

  • Comply with legal obligations and protect against fraud.

3. Sharing Your Information

We respect your privacy and only share your data when necessary:

  • Service Providers: such as payment gateways, shipping partners, and IT service providers.

  • Legal Authorities: when required by law or to protect our rights.

  • Business Transfers: in the event of a merger, acquisition, or sale of assets.

We do not sell your personal data to third parties.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You can manage or disable cookies through your browser settings, though some features may not work properly without them.

5. Data Retention

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, loss, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or correct your personal data.

  • Withdraw consent for marketing communications.

  • Request deletion of your data, subject to legal or contractual obligations.

  • Request data portability where applicable.

For any such requests, please contact us at cr@mals.sg.

7. International Visitors

If you access mals.sg from outside Singapore, your information may be transferred and processed in Singapore where data protection laws may differ. We take steps to ensure your privacy rights are respected.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Mal's
Email: cr@mals.sg
Website: https://mals.sg

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